9 crucial signs your software is outdated and needs immediate update


Kirill Karahainko




Oct 21, 2021

Technologies play an essential role in business success and have a significant impact on the team’s ability to compete and perform tasks at a high level. The presence of outdated software in your IT infrastructure might be a dead weight for your company, dragging it down the hill.

The problem is, sometimes it's quite difficult to find out when it's the right time to update your software. So what are the obvious signs that you have to make some updates to your system? 

How do you know when you have outdated software?

Many companies worldwide use obsolete systems to handle critical tasks, which is gradually ruining their business . Ultimately, this leads to reduced productivity, wastes time, impairs communication, and even decreases job satisfaction.

But how do you detect that your technology becomes obsolete? Here are nine warning signs you should never leave unnoticed:

1. Your software doesn’t help to achieve your business goals

Business goals are continuously changing. Thus, the adaptability and flexibility of the technologies you use are essential for getting good results with no gaps and pauses. Sometimes, your software may not perform its best and won’t help you achieve your business goals. It would have perfectly supported your company in the past, but today it does not bring any benefit.

When your company starts to develop rapidly, you should make numerous adjustments to keep up with the increased demand. And technology is a great part of these modifications. The better and more modern your IT systems, the easier it will be to achieve new business goals, protect your clients' information and keep everything organized for maximum efficiency.

However, not all tools scale well. When you introduce more complicated plans and activities into your workflows, your old software may not be able to handle them. So if you find yourself planning for the future and setting more significant objectives, software’s inability to bring expected results is the first and one of the most important signs that you need to update it immediately. 

2. Your customers face problems 

What can be worse for a business than seeing your customers encounter constant issues with your product? If your software becomes challenging to use or outdated, people will stop using it. No one wants to waste their time when dealing with poor technology. This may have a severe negative impact on your client relationships and quality of the service.

People stop using apps for a variety of reasons. Some of them include:

  • Outdated interface and unattractive UX/UI design
  • Poor performance, constant failures, and glitches
  • Unresponsiveness or slow speed of loading
  • Lack of the mobile version
  • Incompatibility with popular services (e.g., social media) and systems
  • Security threats

Do your customers ask for capabilities that aren't available in your current system? If multiple consumers approach you with common issues, it’s a definite sign that you should change something. It may be easier to make a one-time modification rather than reworking the product from scratch and disappointing your users. 

3. Your staff faces problems

Do your workers use software that isn't user-friendly and lacks clarity? Advanced functionality with an abundance of features may not always imply greater performance. The more complex a tool is, the more training your staff will require. That consequently leads to wasted time and hours of production.

Job software should be useful and simple first and foremost—if you require hours of training to figure out how to use it, it will definitely be harmful to your business. Survey your employees who use company tools daily to reveal loopholes. 

4. Your product has changed

There could be many reasons why your product changes. Maybe you want to change some features, or the older version no longer serves your needs.

Any business change requires specific updates. If you decide to change your existing product, make sure you update all aspects of your workflow, including outdated technology, to fit the new strategy perfectly. 

5. Your competitors have updated their software

The competition always grows. To keep your company thriving, you should try to provide goods and services at an affordable cost while maintaining the highest possible quality.

According to a Microsoft poll, more than 90% of consumers said interacting with a firm that used outdated technology would cause them to consider going to their competitor. You can’t afford to make any compromises when it comes to the technology you use. If you keep on employing old software while your competitors update theirs, you will be falling behind. Now, when everyone goes for convenience, if your competitors provide your customers with faster and better service, users will most likely choose them over you.

Another unwanted consequence of using obsolete software is extra expenditures. Outdated technology may contribute to increased maintenance and operating expenses in a variety of ways. Thus, investing in your systems’ modernization, surprisingly, may help you save money.

6. You haven't updated it for several years

For how many years has your software been out there without any significant changes and updates? A software system's life cycle is roughly five years on average, which implies that when a system has been in existence for more, you are in danger.

Here is a fact: businesses with outdated systems can lose 47% more money when they suffer a data breach compared to those that keep their IT systems up to date. Old technology can also mean out of trend. And being out of trend means a lot of people would rather choose a newer technology.

The software that a business develops must be adaptable, adjustable, and scalable. Otherwise, it will stifle the company's growth and cause it to lose clients and income. If you can't add new software to your system without it slowing down or malfunctioning, you have a significant problem, and it’s better you solve it right away.

Does all this sound familiar to you? So what are you waiting for?

7. Your corporate identity looks outdated

The way you design your brand reflects your product, services, quality, and values. Your branding allows you to quickly translate what’s so unique about your company and what it offers. Thus, brand identity is an important component of any successful organization, and it can be critical in assisting success and avoiding the old branding trap.

It’s okay if your brand style will alter and evolve over time. Just remember, if your company branding changes, you need to update the software (at least, your website) as well.

8. There are some security or functional issues

An app that crashes or a website that fails to load gives a terrible impression on users' encounters with your software, and it also raises the likelihood of downtime for your program. What’s worse, outdated technology is an open door for all types of vulnerabilities. It’s one of the most widespread methods for hackers to get access to corporate systems.

Over the last decade, the number of security threats has risen dramatically, and so has their complexity. As the frequency of hacks and data leaks has increased, so has the importance of system and data security. A data leak may significantly harm a company's reputation. How does it happen?

Most malware (malicious software) specifically targets older versions of software to exploit security flaws that have already been addressed in current versions. As a result, your organization is vulnerable to attacks and failures if you forget to update the system. You continue to put it off despite warnings or maintain obsolete software that the manufacturer no longer supports.  A software failure can result in a flaw in your entire operating system, in addition to losing and destroying data.

So if you start facing security or functional issues such as data loss, software being slow, buggy, and complicated to use, it’s a warning sign you can’t ignore. When a piece of technology fails, and your organization is unable to function, you will almost certainly need to seek emergency IT assistance. This is almost certainly going to be more expensive than pre-planned preventative care. 

9. Your sales and growth metrics are falling

Keep an eye on both product success and growth indicators on a regular basis. Product metrics like retention or a specific conversion funnel may assist in ensuring that the product is still trendy and that people are utilizing it. Growth indicators such as daily active users and revenue demonstrate how well it is performing. Conduct an observation on these metrics and see whether you have outdated technology and if you need to update it.

Do you notice that your sales are decreasing? Then consider updating your software. 


You have probably come across some examples of obsolete technology while using software for your business or personal needs. Don’t let your product be the same! Your company's success directly depends on your software, and by keeping the outdated system, you risk losing time and money. Thus, be careful and don’t put your business in danger by relying on obsolete technology.

Mentalstack is always ready to help you evaluate your product's state, define whether it needs an update, and implement modernization. Just drop us a line !

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